Privacy Policy

Last updated: December 2024

At Postania, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Name and email address
  • Profile information
  • Payment information (processed securely by third-party providers)
  • Instagram account information and content

Usage Information

We automatically collect information about how you use our service:

  • Log data and usage patterns
  • Device information and IP address
  • Cookies and similar tracking technologies
  • Content you create and upload

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our service
  • Generate AI-powered captions and content
  • Process your transactions and manage your account
  • Send you technical notices and support messages
  • Improve and develop new features
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • With your explicit consent
  • To service providers who assist in our operations
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

4. Instagram Integration

When you connect your Instagram account:

  • We access your Instagram data only as necessary for our service
  • We follow Instagram's API terms and data usage policies
  • You can revoke access at any time through your Instagram settings
  • We do not store your Instagram login credentials

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication protocols
  • Secure cloud infrastructure with trusted providers

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Delete your personal information
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze site usage and performance
  • Provide personalized content
  • Ensure security and prevent fraud

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after any changes constitutes acceptance of the updated policy.

12. GDPR Compliance

If you are a resident of the European Union, you have additional rights under GDPR:

  • Right to be informed about data processing
  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision making

13. CCPA Compliance

If you are a California resident, you have rights under CCPA:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising these rights

Note: We do not sell personal information to third parties.

14. Third-Party Services

Our service integrates with third-party providers:

  • Google Services: Authentication and AI processing
  • Instagram API: Social media posting and account management
  • Payment Processors: Secure payment handling
  • Analytics Providers: Service improvement and usage analysis

These third parties have their own privacy policies and terms of service.

15. Data Breach Notification

In the event of a data breach that may affect your personal information, we will:

  • Investigate and contain the breach immediately
  • Notify affected users within 72 hours when possible
  • Report to relevant authorities as required by law
  • Take steps to prevent future occurrences

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@postania.com
Subject Line: Privacy Policy Inquiry
Address: Postania Privacy Team
123 Tech Street, Suite 100
San Francisco, CA 94105
Response Time: We aim to respond within 48 hours

For urgent privacy matters, please mark your email as "URGENT" in the subject line.